Luxe Glow Luxury Wellness Co.

Privacy Policy

Effective Date: July 18, 2026  |  Last Updated: July 18, 2026

Luxe Glow Luxury Wellness Co. ("Luxe Glow," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect information you provide directly when you complete our intake form, contact us, or place an order, including:

• Full name, phone number, and email address
• Date of birth and general health information
• Wellness goals and product preferences
• Payment information (processed through third-party platforms — we do not store card numbers)
• Communications you send us via text, phone, or email

We may also automatically collect basic usage data when you visit our website, such as browser type, device type, and pages visited, via standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and follow up on your orders and deliveries
• Communicate order and delivery details and product updates
• Send text and email reminders (you may opt out at any time by replying STOP)
• Respond to your questions and requests
• Improve our products and client experience
• Comply with applicable law

3. Health Information

Health and wellness information you share with us is treated with a heightened level of care. We collect it only so that we can prepare and fulfill your order and respond to your requests, and we do not sell, rent, or trade it. It is not reviewed by a physician on your behalf — Luxe Glow does not provide physician supervision or clinical oversight. You are never required to share health information to contact us, and for any medical question or concern you should consult your own licensed physician. We share this information only as needed to fulfill your order or where required by applicable law.

4. SMS Communications

By providing your mobile number on our intake form and selecting SMS as a contact method, you consent to receive text messages from Luxe Glow related to your order, delivery updates, and product information. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for support.

We do not share your phone number with third-party marketers.

5. Sharing of Information

We do not sell your personal information. We may share it with:

• Service providers who help us operate our business (e.g., scheduling, payment processing, CRM tools) under confidentiality obligations
• Law enforcement or regulatory authorities where required by law
• A successor entity in the event of a business sale or transfer

6. Data Retention

We retain your information for as long as necessary to fulfill your orders, operate our business, and comply with applicable legal obligations. You may request deletion of your information at any time (see Section 8).

7. Security

We use industry-standard security measures to protect your data. No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

8. Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your information (subject to our legal retention obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information in Section 10.

9. Children's Privacy

Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Contact

Questions, requests, or concerns about this Privacy Policy? Contact us at:

• Phone: 817-600-8781
• Email: [email protected]

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our services after any update constitutes your acceptance of the revised Policy.